We take care of your hardware

so you can concentrate on your core business





Remote Desktop Solutions

    Networking Solutions for Your Home and Business to support your critical business needs at the office, at home and on the road!

    Many system administration and technical support tasks can be performed directly on your PCs and servers without the presence of an on-site technician being necessary.

    Most of all the support requests can be resolved using remote desktop management. No on-site service necessary!

    Advantages

    • Better support - "virtual techs" eliminate the difficulties associated with users having to explain what they see on their screens over the phone.
    • Faster problem resolution results from enhanced availability and less scheduling conflicts. Problems are often resolved immediately!
    • Remote desktop management takes away the step of driving to your location and helps reduce your support costs.
    • Scheduled system maintenance such as software & virus definition updates, backup processes, etc. can be done in a more timely fashion keeping your systems out of harm's way.
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    Setup
    Setup of this service requires installation of software on each PC and server computer that needs to be made accessible. Firewall configuration changes may also need be made to allow incoming packets on certain ports to come through.

    Pricing
    Remote desktop management services carry no any additional monthly fees with all telephone and on-site technical support contracts. E-mail us for rates.